Frequently Asked Questions
Do you have a question? Have a look at our FAQs. If you question isn't in the list, feel free to give us a call
BuRPS serves retail, hospitality, health care and manufacturing businesses across Australia. It is most widely used by supermarkets, IGA stores and independent grocery groups, and is equally suited to cafes, restaurants, aged care facilities and manufacturing operations with shift-based workforces.
BuRPS integrates with Xero through a simple push-sync process, allowing approved timesheets, pay items, and pay rate updates to be sent directly to Xero at the click of a button. This helps simplify and streamline payroll processes while saving valuable administration time.
BuRPS pricing is tailored to the size and structure of each business. Contact the BuRPS team for a quote specific to your number of sites, employees and required modules.
BuRPS includes built-in award interpretation for Australian retail and hospitality businesses. The system automatically calculates pay rates, penalty rates, overtime and allowances in line with the General Retail Industry Award, the Hospitality Industry (General) Award, and the Health Professionals and Support Services Award. Award rates are updated within BuRPS as Fair Work changes take effect, so businesses remain compliant without manual intervention.
Yes. BuRPS is deployed across more than 300 sites nationally, including single-store independents and large multi-site retail and hospitality groups. The system is designed to manage rostering, budgeting and payroll across geographically distributed locations from a single platform, with centralised reporting and site-level visibility.
The time it takes to do a complete BuRPS installation depends on such things as the size of your store and how many additional features you require. As a guide, a small installation usually takes 2-3 weeks (including training), a larger store can take anywhere from 4-6 weeks.
Our team of experts will be happy to guide you through the whole process. We even offer hands on training to any new customer who creates an account with us. This is to ensure you gain the most out of your BuRPS account and to also answer any questions you may have.
No you're not. We’re confident enough in our product and support services to have a no lock in subscription for any BuRPS account.
Since the BuRPS software is installed by one of our technicians, we currently don't offer a free trial option. We do however offer a free live demo where one of our friendly team members will run you through the software and provide expertise and assistance to any questions you might have.
No, not at all. BuRPS integrates with all of the major Payroll and Point of Sale systems currently in the market. The transition into BuRPS will be seamless and hassle free.
We offer a range of different packages and additional features that will accommodate businesses of any size. Our three main product categories are: BuRPS Lite, Standard and Enterprise. If you would like to find out more about our different BuRPS packages, feel free to give us a call.
Your BuRPS software account can be setup both online, or on your local server. It just depends on what your needs are and which solutions is the better fit.
BuRPS account holders will start to see an increase in productivity and cost savings within the first week of using BuRPS. Don't take our word for it,
read our customer feedback